Privacy Policy

The policy is relevant to all websites owned and operated by Ali True of True Balance Studio. This includes truebalancestudio.com, truebalancelifestyle.com, truebalance.thinkific.com.  

Our contact details are:

TRUE BALANCE STUDIO,

6721 YORK ROAD,

BALTIMORE,

MD, 21212,

UNITED STATES

TEL: 410.303.2951

EMAIL: ali@truebalancestudio.com


 

What personal information we collect

We may collect and process the following types of data from you:

-Identity and contact data such as email address, first name, last name, title, address, telephone numbers, business name, username and date of birth

-Additional personal data when necessary to fulfil a service or contract with you, or deliver a product

-Transaction data such as purchase details but excluding financial data

-Technical and usage data such as IP address, your browsing history on our sites and device information

 

How we collect your personal information

We collect data from and about you when you:

  • Subscribe to our services or newsletter

  • Correspond with us by post, phone, email or otherwise

  • Fill in forms

  • Order our products or services

  • Provide feedback to us

  • Comment on our blog

  • Use our websites

 

How we process your personal information

We only use your personal data when we have a valid reason. The legal bases for processing your data are generally consent, that you have clearly given, to fulfil a contract with you or our legitimate interests connected with your interactions with us. We may use your data when we are legally obliged in order to fulfil statutory requirements.

 

We use your data to:

   - Fulfil a contract between us

   - To provide a service or product requested by you

   - To send marketing communications via email

   - To provide content relevant to you and measure the effectiveness of our advertising

   - To improve our websites, products and services

   - To comply with a legal obligation

   - To protect your interests

   - To protect our legitimate interests or the legitimate interests of a third party

 

Where we store your personal information

We use software platforms and payment gateways to store and process your information  including: ConvertKit, Google Docs, Zapier, Acuity Scheduling, Thinkific, Paypal, Stripe, Google Analytics.

Links to our social media accounts and other platforms on our websites -  Facebook, Twitter, Instagram, YouTube, LinkedIn. When viewing content or engaging with these sites, be aware that your use is subject to the Privacy, Cookie and Terms of Use policies set by those platforms. We encourage you to read these policies.

 

Sharing your personal information

We may disclose your information to members of our organisation to enable us to carry out the delivery of our products and services. We will only disclose your information externally where we have a duty to comply with a legal or regulatory obligation, or if we may sell any part of the businesses or assets.

 

Your rights

You have the right to:

  - Access, correction, erasure of your personal data

  - Objection to and restriction of processing of your personal data

  - Transfer of your personal data

  - Withdrawal of your consent where provided

To exercise any of these rights, please contact us at ali@truebalancestudio.com. We aim to respond as soon as possible and in any case, within 30 days of your request.

 

Changes to this policy

We  may update this policy from time to time. Material changes or changes that affect your rights will be notified via email and/or a notification on our website.

Updated: August 1st 2018